WIN Lunch and Learn- Mentoring Panel

Mentoring Panel with moderator WIN mentors Terrie Edwards & Mel Goodrich - exec. @ Sentara Hospital.


Teresa (Terrie) L. Edwards
Regional President, Southside & NE NC
Sentara Healthcare

Terrie Edwards is a Regional President for Sentara Healthcare responsible for the system's Southside (VA) and North Eastern NC hospitals, which includes Sentara Leigh Hospital, Sentara Princess Anne Hospital, Sentara Virginia Beach General Hospital, Sentara Obici Hospital, and Sentara Albemarle Medical Center. In addition, she is also responsible for the system Operational Process Improvement in the system. Terrie has served as the Operations leader for the System Covid Task Force since it's inception in January of 2020.

She has been in her current role since August of 2020. Prior to this position, Terrie served a similar role on the Peninsula with responsibility for three Sentara hospitals, as well as Home Care, Hospice, Specialty Pharmacy, and other Sentara businesses. Terrie joined Sentara in September of 2008 as the President of Sentara Leigh Hospital, a 250-bed hospital in Norfolk, Va.

Prior to joining Sentara, Terrie was the President of Bon Secours St. Francis Medical Center, in Richmond Virginia, where she planned the hospital, opened it, and operated it for three years post opening. Additionally, she has been a Practice Administrator for a large Cardiac & Thoracic surgical practice, and Chief Operating officer roles in two previous hospitals.

Current Professional/ Personal Affiliations
• Old Dominion University: WIN Women's Initiative Network member since 2019. Serving as board member since 2022.
• James Madison University: Board of Visitors (Board Member); Student Affairs Committee (Member); and Advancement & Engagement Committee (Member): 2022 to Present
• United Way of Hampton Roads: Board member, Women United and membership committee.
• Global Women United Leadership Council: Member since July 2022
• Young Life: Old Dominion Regional Leadership Committee
• River Oak Church: Member, Missions to Haiti (Medical/Education - 7 times), Hospitality team

Previous Professional Affiliations
• South Hampton Roads YMCA: Served on the Board for 13 years and served as Chair for two as well as chairs of several key committees.
• United Way of Virginia Peninsula: Former Board member and Chair of the 2018 Campaign and a founding member of the Women United, Peninsula region.
• American College of Healthcare Executives – National Board of Governors, Recipient of Virginia Regents Award, 2017; Former Virginia Regent, Chair and member of ACHE Ethics Committee, Awards and Testimonials Committee, and Central Virginia Healthcare Executives Group (Founding Board Member)
• Virginia Commonwealth University Health Administration Department – Recipient of Alumni of the Year Award, 2017; Alumni Advisory Committee, Chair and Board Member; Adjunct Faculty
• Virginia Health Information - Board Member
• New Kent County Planning Commission & Richmond Regional Planning Commission – Member

Education
• Virginia Commonwealth University/Medical College of Virginia (Richmond, VA) – M.H.A.
• James Madison University (Harrisonburg, VA) – B.S. in Public Administration


Melissa "Mel" Goodrich
Vice President, Chief People Officer Healthcare Delivery
Sentara Healthcare
Expertise
Business Leader with HR Expertise, Employee Engagement, Operational Excellence, Leadership Development, Talent Acquisition, Workforce Planning, Proactive Collaboration, Transparent Leadership, Change Agent

Melissa "Mel" Goodrich is the Vice President and Chief People Officer of Healthcare Delivery for Sentara Healthcare. Mel is a seasoned Human Resources Executive with more than 30 years of experience working in the healthcare, retail, and workforce staffing industries.

In 2020, Mel joined Sentara Healthcare, one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 30,000 employees, 12 hospitals in Virginia and Northeastern North Carolina, and the Sentara Health Plans division which serves more than 1.2 million members in Virginia and Florida. As a strong business leader who drives accountability and results through talent, transparency, and collaboration, Mel oversees the human resource activities across all Sentara hospitals, Sentara Medical Group, Sentara Enterprises, and the Sentara corporate departments of finance and community outreach. Mel is a trusted advisor to senior leaders and aligns the Human Resources Business Partner function to the broader Human Resources and organizational strategic goals. Her expertise as a Co-Active trained executive coach and her background in workforce planning and organizational development, has been instrumental in improving retention and enhancing engagement.

Previous Experience
Before joining Sentara, Mel served as Assistant Vice President of Human Resources responsible for MedStar Health's diversified outpatient portfolio, including MedStar National Rehabilitation Hospital, Medstar Ambulatory, MedStar Urgent Care, MedStar Home Health, MedStar Care Connection and MedStar-owned health plans. She spent most of her career with Target Corporation, a Fortune 100 company supporting commercial retail locations in Washington DC, Maryland and Virginia. Mel has held increasingly responsible human resources leadership positions across multiple divisions in complex and multi-state environments.

Board and Community Outreach Affiliations
• YMCA - Board of Directors
• Together We Can Foundation- Board of Directors
• United Way of South Hampton Roads - Women United
• Women's Initiative Network: Old Dominion - Mentor
Professional Affiliations
• Society for Human Resources Management - Member
• American Society for Healthcare Human Resources Administration - Member
• American College of Healthcare Executives (ACHE) - Member
• Virginia Hospital and Healthcare Association - Workforce Council - Member
Education
• Texas A& M University - BS in Political Science and Administration
• Strayer University – Master of Science in Organizational Development
Sentara Awards and Recognitions
• Best Employer for Veterans, Forbes (2022)
• Best Employer for New Grads, Forbes (2022)
• Top Performer in LGBTQ Healthcare Equality, Healthcare Equality Index (HEI), (2022)
• Top 15 Health System, IBM Watson Health (2021)
• Best Employer for Women, Forbes (2020)
• Leader in LGBTQ Healthcare Equality, Healthcare Equality Index (HEI), (2020)
• Best Hospitals, US News and World Report (20+ years)

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Co-hosted with: Women's Initiative Network -Mentorship Program

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